Customer Testimonials

"I can honestly say that these guys have it right"

“I have had a very pleasant experience dealing with all of the guys at Gravenhurst Plumbing. From the first day I called in to request a quote to the day the products were installed and tested, I can honestly say that these guys have it right. In a world where customer service and engagement is often reduced to a technical interaction with a machine, it is pleasant to see the personal touch of this organization. Price, quality and product choice were also excellent. Hats off to Mike and Ryan.” David P

-Oviinbyrd golf club - Muskoka

We listen to our customers

Hi Ryan:The generator was installed last Thursday and Friday. I am quite pleased with the work done by your staff. I particularly would like to thank Dan. He was very polite, paid attention to detail and was very respectful of our property. For example, while a couple of others did not, he always took his shoes off when entering the premises. He also left the work area clean and removed all the garbage. When he called the company office in the US, he found out that the office was closed due to the labour day weekend. He wanted to start the generator and worked with me to go online to get the activation number. V. S. Muskoka December 2010


Our Service is awesome

“…an absolutely excellent job by Jim on the installation of our generator with digging the pipe into the ground and painting the yellow pipe a dark brown to blend with the cottage…..very much appreciated his concern with a neat and tidy look for the aesthetics on the outside of the cottage….very professional sales person in Ryan and always, always polite and courteous service from all staff at the company, to include the service men on our furnace/propane fireplace (Shawn, Keith and all others)….very pleased with the friendliness and have absolute trust in their knowledge, service and professionalism…..including the office personnel….thank you to all….. June 2010” — Marlene


Our Customers

“We had a 10K generator installed at our house this summer. Over the last few days we have had four outages of our electric utility supply. The generator worked as advertised! It is a great feeling to have this kind of security provided by the generator. July 2010” — F.N.